Comparison: MAC Parrot and MUS Buzzer

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MUS Buzzer and MAC Parrot

 For some reason I am really really drawn to intense blues and teals despite not wearing them as often as other colours. You may have noticed that in my recent post about my colour eyeshadows.

I have had MAC’s Parrot for some time now, as I acquired it when it was repromoted with the Art of the Eye collection during summer 2013 but Make Up Store’s Buzzer is a more recent addition.

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MUS Buzzer and MAC Parrot

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Disapointment: My country’s Make Up Store’s Pro Store’s customer service

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As someone who has worked in retail, I am a firm believer that the way to fidelize your customers is to give them something that makes a difference.

There are stores much like Zara that rely on overwhelming the customer with plenty of choices and a reasonable or cheap price. Other stores can’t compete with this strategy and opt for a better and more personalized customer service.

I have been shopping at my MUS store since they opened their doors and their products are second in number in my stash only after MAC. I have seen their evolution and many a sales assistant come and go. The sales assistants have mostly been friendly and helpful but with some I developed a closer and warmer relationship, while still retaining our roles as customer and employee. We live in a small sized town after all, and people get to know each other. And after this long shared history, today they made me feel like a mere number.

I was interested in some of their Cybershadows, and, before going to the store, I checked out their website to know the shades available and prices. Surprise! Some of their shades were on a 30% off. Hurray! I went to the store and purchased my items while chatting with the sales assistants (“Oh, I’ve seen pictures of the new packaging” “Yeah it is very nice. And they are also launching new and better brushes” “Sounds like I’ll have to check them out!”). So imagine my surprise when as I was once more on the street, I look at my receipt and I see all the items at full price on it!

I went back and asked for a refund. At first they were reticent, telling me that those offers were only available online (a lie, when I have had the discounts applied in store before) but as I would not budge they gave it back to me in the end. The price difference? 15€.

I could not care less about those 15€. Hell, last week I spent quite a bit on brushes alone (Wayne Goss and Laura Mercier), but I refuse to let them get away with it. If I frequent a store it is because I like the relationship you develop with the staff, being able to share the excitement for upcoming releases and being able to check the items in person before you purchase them. If I get none of the perks and on top of that I feel like they are ripping me off, then I am afraid that the store has lost a customer. They can try to give me whatever excuse about “the system” and “orders from Stockholm”, but the truth is that my value as a loyal customer was diminished when confronted with potential face-less online customers. Cashing 15€ was more important than a loyal customer. Why should I be less?

I still like the brand, but from now onwards I will be very selective on whether I buy an item and if at all possible, on WHERE I buy it.

What about you? Any retail anecdotes?

Disapointments: Make Up Store Egg sponge

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MUS Egg sponge

After the launch of the Beauty Blender Micro Mini (17€ for two sponges), the sponge designed to reach all corners and blend flawlessly your concealer, I decided to give the similar Make Up Store Egg sponge (8€) a try.

As you can see  in the picture below, it is not as small as the Micro Mini. Where the Micro Mini is barely half the lenght of a dry Beauty Blender, the Egg sponge is almost as long but quite thinner. It is a black sponge with the MUS’s logo in white and two pointed ends, which I thought would be very useful.

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Shopping the stash

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Z-Palette with my small colour eyeshadows

As I have said previously, I have been going through my make up to discard those products that I do not use and find them a new home.

Another strategy in consolidating my stash is to depot and place the products in free-form palettes.

In my case, I have been depoting anything and everything and I have been then placing them in Z-palettes. This not only helps when organizing your belongings but it also helps to know what you already own. In my case, for some strange reason I feel drawn to blue eyeshadows despite that I do not wear it that often!

The palette featured in this post contains my small sized coloured eyeshadows, which contains mainly MAC eyeshadows (both permanent and limited edition) and 4 Make Up Store Cybershadows.

The Cybershadows have a metallic finish and are exactly the same size as a mac eyeshadow and contain 2g of product. This eyeshadows cost 12€, but you can find the discontinued ones for 8.40€ each.

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How to: clean make up brushes

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MAC Brush cleanser and MUS Brush cleansing soap

Makeup brushes are a weakness of mine. So nice, and fluffy and soft and they can help you so so much with makeup application…

It all started when I was a teenager and needed to do my face for dancing performances. One day I wandered into The Body Shop (which was the revolutionary store during my teens) and went home with a few of their brushes (including a sponge applicator, which started my longlife hate of sponge applicators!).

Since then, many years have passed and I have branched onto different brands. I have also become more demanding and I am slowly adding more high-end brushes.

Originally I had no clue on how to properly take care of my utensils, but in this area I have also learnt some tips.

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Staples: Make Up Store Brush cleansing soap

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Make Up Store Brush cleansing soap

Let me introduce you to the Make Up Store Brush cleansing soap, a gentle soap that will clean deeply your brushes and not damage the hair.

In fact, I am so happy with this soap that this is the second soap that I have bought. The soap contains 120 g and costs 16€, and in my case lasted over a year. The soap comes inside a plastic box, which I think is a wonderful idea as it is the perfect way of storing it between uses.

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Make Up Store Brush cleansing soap

The soap is formulated with common cleansing agents and several oils and conditioning agents. It does contain parfum, but it is a very clean smell and not overpowering. What I think is important is that it does not contain alcohol, which is a drying agent.

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New: Make Up Store Microshadows

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Make Up Store Boheme, Watt and Fade

Make Up Store is a Swedish brand that has been expanding their presence to many countries around the world.

I am lucky enough to have a store where I live and I frequently pop by: they release small collections every month which are always worth checking out and my store has always products that are being discontinued on sale, which is always a temptation.

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Make Up Store Boheme, Watt and Fade

In the case of these 3 eyeshadows, Boheme is a medium plum while Watt is a deep purple with blue and pink shimmer and Fade is an original medium blue. Keep in mind that the pans of these eyeshadows are quite big as each one contains 3.5g! I am not sure if I will ever be able to finish one of these.

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